Returns & Refunds
For incorrect, damaged, or defective goods, contact support@theboardie.shop with your order number, a description and, where possible, photos. We will review the issue and advise on the appropriate remedy, including repair, replacement or refund where required by law.
For other return or exchange requests, contact us before sending the item to confirm whether the return is eligible and obtain the correct return instructions. Do not ship returns to the contact address without our confirmation.
Approved refunds are generally returned through the original payment method, subject to provider processing times. Any applicable return shipping costs will be explained before you send a product back.
Your mandatory consumer rights are unaffected.
TheBoardie
Alicia Aquino
1784 Antelope Valley Ave
Henderson, NV 89012-3408, United States
support@theboardie.shop
+1 725 263 1538